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Contact Vyatta Technical Support

For Subscription Customers and Authorized Partners Only

 

Requesting Technical Support

Gold Subscription Customers:

Customers with Gold subscriptions have access to online cases management, phone support and after-hours emergency support.  Priority 1 or 2 cases should be opened via phone in order to receive the fastest response.  After hours emergency support must be initiated by phone.

       After-hours Emergency Support (P1 only): >>  1-888-Vyatta-1 (1-888-892-8821)  [Toll Free in U.S. and Canada]
>>  1-650-413-7200  [International]
  Telephone Support (best for P1 and P2): >>  1-888-Vyatta-1 (1-888-892-8821)  [Toll Free in U.S. and Canada]
>>  1-650-413-7200  [International]
  Create an Online Technical Support Case: Support Center  >  Case Management

 

Silver Subscription Customers:

Customers with Silver subscriptions have access to online case management as well as phone support.  Priority 1 or 2 cases should be opened via phone in order to receive the fastest response.

       Telephone Support (best for P1 and P2): >>  1-888-Vyatta-1 (1-888-892-8821)  [Toll Free in U.S. and Canada]
>>  1-650-413-7200  [International]
  Create an Online Technical Support Case: Support Center  >  Case Management

 

Authorized Partners:

Authorized partners with a support agreement have access to online case management as well as phone support.  Priority 1 or 2 cases should be opened via phone in order to receive the fastest response.

       Telephone Support (best for P1 and P2): >>  1-888-Vyatta-1 (1-888-892-8821)  [Toll Free -- U.S. and Canada]
>>  1-650-413-7200  [International]
  Create an Online Technical Support Case: Support Center  >  Case Management